Google Restored After Brief Outage, Tender Apology

Downdetector, which aggregates status reports from various sources, states that the number of reported outages in the United States has dropped to less than 500.

Alphabet Inc’s Google services appeared to be back up and running after a brief global outage late Monday,Downdetector.com reports.

Downdetector, which aggregates status reports from various sources, states that the number of reported outages in the United States has dropped to less than 500.

As of 0130 GMT, more than 30,000 user reports had indicated problems with Google in the United States alone.

From 2.12 a.m. BST, users on the real-time online platform Downdetector reported problems with Google Explorer, the world’s dominant search engine (9.12 pm EST, 11.12 am AEST).

There had been 4,113 confirmed reports of Google outages as of 11.38 a.m.

According to the report, nearly 5,900 users reported problems in Japan, according to the tracking website, which added that the outage was also seen in Canada and Australia.

Google, on the other hand, has apologized, stating that a software update issue caused a major international outage on Tuesday.

A company spokesperson said the team “worked quickly” to resolve the issue, and services were restored to normal operation.

“We’re aware of a software update issue that occurred late this afternoon Pacific Time and briefly affected availability of Google search and Maps,” they said.

“We apologise for the inconvenience. We worked to quickly address the issue and our services are now back online.”

Technology platforms quickly reported the outage.

Meanwhile, users reported issues with sister platforms Gmail, Google Maps, and Google Images. Both are powered by Google’s search engine.

ThousandEyes Inc, a network intelligence company, reported that Google outages were affecting at least 1,338 servers worldwide in over 40 countries, including the United States, Australia, South Africa, Kenya, Israel, parts of South America, Europe, and Asia, including China and Japan.

The initial outage on ThousandEyes lasted approximately 34 minutes before a second blip occurred around 12pm. It affected fewer servers and took about seven minutes to resolve.

Users who attempted to use the search engine received a 502 or 500 error.

“The server encountered a temporary error and could not complete your request,” one error page read.

“Please try again in 30 seconds.”